Akshay Gadekar

Where Have I Worked?

I’m currently working full-time with Phone.com, a U.S.-based product company, as a Senior React Developer. I was selected and placed there through my previous employer, Ecosmob Technologies, after clearing their technical evaluation. I've been working directly with Phone.com's engineering team for over 1.5 years.

Phone.com - Web-Based Communication Platform

The Phone.com web app is a full-featured, web-based communication platform used by customers to manage contacts, calls, messages, voicemails, and faxes. It is an extremely large and complex application built using React, Material UI, and Redux, and organized within a monorepo architecture that enables shared components across multiple projects. The system supports real-time communication updates and integrates a variety of internal APIs.

My Role:

• Developed multiple modules by converting Figma designs into responsive UI using React and Material UI, working closely with the design team for accurate implementation
• Integrated backend APIs to enable full functionality of features across contacts, messages, call logs, and voicemail management
• Used Firebase for implementing real-time data updates in selected features
• Maintained high test coverage using React Testing Library and Jest to ensure stable production releases
• Led the migration from Node.js v14 to v20, resolving breaking changes, fixing version-related crashes, and updating failing unit and integration tests across the monorepo
• Collaborated directly with U.S.-based backend developers and QA engineers to deliver tasks within sprint deadlines
• Debugged and refactored legacy code to resolve issues caused by outdated patterns and dependencies in the portal

Technologies Used:

Qtivity - Support Queue Management system

The objective of this project is to develop a customer support queue management system. When a customer contacts the support center and encounters a busy line, the 'Qtivity' web application allows administrators to configure call flow. This enables customers to listen to songs or podcasts while waiting for a customer support representative to become available. Through the Qtivity web app, users can seamlessly configure call queues and dynamic DTMF flows using intuitive drag-and-drop functionality.

My Role:

• Built frontend using React and Material UI5, initially employing Redux for global state management.
• Transitioned to building frontend using the React Bootstrap5 Metronic admin template provided by the client.
• Opted for React Context API within the template for global state management, leading to a 10% reduction in build bundle size.
• Utilized React Query for API calls, resulting in a 20% performance boost by reducing unnecessary server requests.
• Developed comprehensive unit and integration tests employing React Testing Library, user-events, jest, and jest-dom.
• Integrated AWS Cognito for streamlined sign-up and authentication processes, following oAuth2 standards.
• Engineered drag-and-drop IVR functionality empowering administrators to effortlessly create call flows. For an in-depth view of this feature, watch the video: The associated repository can be accessed here: https://github.com/AkshayGadekar/React-IVR-Flow.

Technologies Used:

BBB - BigBlueButton Integration for Online Classrooms

In this project, I undertook the integration of BigBlueButton, an open-source virtual classroom software program tailored for online education, with a web portal's admin panel. Our approach involved customizing the classroom software application, which was developed using ReactJS and MeteorJS, to align precisely with the specific requirements outlined by the client.

My Role:

• Customized the frontend of BBB classroom web app, developed in React using class-based components. Introduced new features such as Polling, Public/Private Chat Tabs, User listings tailored for Moderators & Participants.
• Ensured Responsive Design across various screen sizes to enhance user experience.
• Enhanced backend functionalities using MeteorJS for managing volatile BBB collections and adding meeting-related data to MongoDB.
• Enabled real-time tracking of user activities, including actions like Raise Hand, Thumbs Up/Down, and Mic Mute/Unmute, stored in the database for future reference.
• Developed the comprehensive Webportal admin panel using full-stack Laravel technology, establishing a seamless connection between users and the classroom web app.
• Built a Load Balancer CRUD feature within the Webportal admin panel, enabling users to manage multiple load balancers effortlessly through the UI.
• Created an Online Meeting Scheduler and integrated it with a Calendar, leveraging BBB APIs to facilitate meeting creation.
• Successfully upgraded the classroom web app from Material UI v4 to Material UI v5. Introduced a Custom Hook to integrate stylesheets in Material UI v5, subsequently publishing it as a Library.
  For more details, view the repository: useStylesHook Repository
  You can also watch a tutorial on this Custom Hook:

Technologies Used:

Masergy - Multi-Tenant VOIP Campaign Platform

The primary objective of this project was to create a web-based VOIP communication application. By utilizing an intuitive drag-and-drop user interface, users could seamlessly determine the processing flow of incoming calls based on specific DTMF inputs. Given the project's extensive scope as a multi-tenant application, we adopted a microservice architecture. This involved developing 10 microservices using the Lumen framework, a subset of the Laravel PHP framework.

My Role:

• Developed secure and scalable Rest APIs for the project using Lumen.
• Effectively managed user Authentication and Permissions across various User roles: System Admin, Service Provider, Tenant, Group Admin, and End User.
• Designed APIs for various Campaigns including Voice, Email, and SMS campaigns.
• Seamlessly integrated Twilio and Bandwidth for SMS campaign functionalities.
• Implemented IMAP integration, enabling quick responses through the campaign microservice upon receiving new emails.
• Utilized AWS S3 bucket for efficient file uploads.
• Incorporated GCP's TTS, STT & NLP features via API calls.
• Integrated Zoho and Salesforce CRMs using OAuth2, enabling real-time data fetching during active VOIP calls.
• Streamlined data fetching using FTP and SCP protocols programmatically.
• Developed a comprehensive Microservice Architecture for the backend, illustrated as follows:
  
• Implemented RabbitMQ for efficient queue management and messaging between microservices.
• Created a Library for exporting extensive CDR reports to CSV format, showcasing CSV export progress in real-time through Laravel Websockets. For more details, view the repository: bulkExportCSV Repository
  You can also watch a tutorial on this Library:

Technologies Used:

Open Source Projects

Here are a few open-source tools and utilities I’ve built while solving real-world problems — many of them reusable across projects.

• Node-Express-Sequelize Boilerplate – A starter template to quickly build scalable RESTful APIs using Node.js, Express, and Sequelize ORM. Includes environment-based config, folder structure, JWT auth, error handling, and logging.
• useStylesHook – A lightweight React hook for injecting global stylesheets into components using the `sx` prop. Inspired by Material UI v4’s `makeStyles`, adapted for MUI v5.
• React IVR Flow Builder – A drag-and-drop IVR call flow designer built with React and React Flow. Empowers users to visually create dynamic DTMF flows for call centers or VoIP platforms.
• React Stepper Dashboard – A custom dashboard UI built using React and Material UI, featuring a multistep layout (stepper pattern) for forms or workflows.
• bulkExportCSV (Laravel Package) – A Laravel package to export large datasets using Eloquent + JSON Resources. Uses queue batching and Laravel websockets to track export progress in real time.
• Lumen User Authentication – A complete starter repo for implementing user registration, login, password reset, and token-based authentication in Laravel Lumen.

Get In Touch

Beyond coding, I have a deep passion for Yoga and Spirituality, especially Bhakti Yoga. Regular meditation keeps me grounded, and I love connecting with anyone who shares similar interests. I’m also an avid reader of spiritual literature, and I enjoy expressing myself through flute playing and classical singing — two of my most cherished hobbies.
On weekends, you’ll often find me playing Tennis or relaxing with a swim.

Feel free to reach out — whether it’s about code, collaboration, or shared interests.